update glitch

Topic: update glitch (Read 3119 times) previous topic - next topic

update glitch

2008-02-01 03:48 am

Since updating to beta 2.23, I've received a user authentification error every time I attempt to access the Website via the Access Noteworthy Software command, either from the menu or from the "about" dialog box. Anyone else having this problem?

I closed NWC (and all other programs) before applying the update, which appeared to take properly. If I run the updater again now, I get an "update failed" message, so the simple fix is out.

Any ideas?

Bill

Re: update glitch

Reply #1 – 2008-02-01 03:55 am

I also got an authentication error. Selecting "My Noteworthy Community" from the -- NoteWorthy Hot Spots -- dropdown got me in.

Re: update glitch

Reply #2 – 2008-02-01 04:32 am

It is fixed now.

Re: update glitch

Reply #3 – 2008-02-01 04:34 am

Thanks for the very quick work, Eric.

-- Bill