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Topics - schnautza

1
General Discussion / Hairpin control after dynamic
Is there any efficient way to add space before the start of a hairpin when it follows a dynamic marking on a note? So the dynamic and hairpin don't overlap.

I saw an older thread with some workarounds on this, but it required setting a vertical offset on some rests to be essentially off the page (offset 2000) and it does not appear the software supports that any more.
2
General Discussion / Note velocity, accents, and external MIDI keyboards
A couple subjects all smashed into one post.
I'm using my keyboard (Yamaha DGX-660) as my playback device for some music during my choir rehearsals. I've entered all of the piano music as the sheet music calls for, using dynamics, accents, etc.

My issue is that accented notes are played WAY too loudly across my keyboard's speakers, while the volume of the actual dynamics seems fine. The accented notes are loud enough to make my speakers rattle while the non-accented notes sound fine.

I see controls on the staff properties for setting the velocity for each written dynamic, and I've read that NWC uses a multiplier of 1.4 for accented notes.

Is there a way to change this multiplier to 1.2? 40% is far too much accent.

I do not notice the accented notes nearly as badly when played through my laptop's speakers. So I'm not sure if this is partially an issue with how my keyboard is translating the MIDI instructions, of if this is an issue with NWC's MIDI code. Perhaps there is a setting I should be looking for on my keyboard for equalization?

Any recommendations that don't involve a lot of manual dynamic adjustment will be very welcome here. In the meantime, I'm debating on removing all accents, but it would be nice to have them as the music intends.
3
General Discussion / Computer freeze during playback
Has anybody else experienced their computer freezing during song playback? It's happened a couple times to me now. The speakers start buzzing a loud drone noise and the only way to get out is to hard reset the computer.
This is in a Galaxy book 12 running Windows 10. Drivers are up to date.

Fortunately it appears that nwc has some restore functionality finally.
4
General Discussion / Scaling of toolbars
Is it possible to make the toolbars bigger? My system is set up at 150% scaling, which works great for most programs...but I need NWC to scale to 200% to really make the toolbars big enough that I can see them clearly. I don't see a way to do this in either Windows 10 or in NWC. Any ideas?
5
General Discussion / Touchpad scrolling not working
Not sure if tech support visits these forums or if I need to email somebody else, but I've got an issue.

I've upgraded my computer to a 2-in-1 tablet PC and I have just started using NWC on it and noticed one major problem - in the music editing environment, I cannot use my touchpad to scroll through the music (two-finger scrolling), forcing me to use left and right arrows or the scroll bar across the bottom to move. This issue is unique to NWC as every other program I've tested seems to be scrolling properly. My drivers are all up to date as well.

For the technical side, I'm on a Samsung Galaxy Book 12 (model SM-W720NTKBXAR). It has a keyboard cover case with a touchpad. I'm running Windows 10 Home (build 17134) and NWC version 2.75.a.2 (which I believe may be a newer version than I had on my old PC, so that's possibly a problem?)

6
General Discussion / Custom buttons?
Is there any way to make custom toolbar buttons? There are several features that could be a lot more efficient to not have to click through a dropdown menu...

-automatic beam
-transpose staff
-audit note stems
-audit accidentals
-audit enharmonics
-force accidentals
7
General Discussion / What does it take to get real support?
I've been using NWC as long as I can remember as a loyal paying customer.
All of the purchases I have made have been downloads...and I don't recall getting a letter with the magical "authenticity ID#"...so I cannot upgrade my forum profile to have full features such as making attachments to posts.

The support email (support@noteworthysoftware.com) person (Beth) is giving me the runaround telling me it is impossible to give me this number. Anybody know how I can find this? I don't think I ever received the letter, but she tells me that I have to report that within 30 days of purchase...how was I supposed to know that? I assumed everything I needed was in the email receipts over the course of the years....

As much as I love the new upgrades, this lack of cooperation from support is really turning me off.
8
General Discussion / Upgrade problems?
I just upgraded my 2.5 to 2.51 and see many problems on the toolbars. Several buttons just show a "?" ERR instead of a command.
I would attach a picture but I'm new to the forum and don't see a way to do that!

For example, on the "insert" toolbar, in order left to right
Clef Selector, Key Signature Selector, Unknown Command, Insert Key Signature, etc.
I suspect the missing tool here is Time Signature Selector.

There are three unknown commands before the crescendo and two after the decrescendo (labeled Item Selector 15-13). Then there are 4 more after the Note Spacer.

On the notehead toolbar, the last 7 are errors.

Does anybody else have problems with upgrading?