my file will not open

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my file will not open

2002-12-05 04:30 pm

When i try to open my file Trombone Quartet.nwc, a sign pops us saying that This file has failed to open. it either does not exist or may be corrupted. I know it exists, so if it is corrupted, i need to be able to restore it. Thanks for your help.

Re: my file will not open

Reply #1 – 2002-12-05 05:12 pm

First, try re-starting your computer. The problem you described is not necessarily caused by a problem with the file or the program.

If your file was downloaded from elsewhere, the download itself might have been corrupted. Try re-downloading.

Re: my file will not open

Reply #2 – 2002-12-06 12:13 am

There is not much we can do without seeing the file. Send it to support and then we can let you know if it is truly corrupted. If it is corrupted, it could very well be totally lost (keeping backups is very important).

Re: my file will not open

Reply #3 – 2002-12-06 02:04 am

If you move it to a different folder and then try to open through File|History, you will get this message also.

Re: my file will not open

Reply #4 – 2002-12-06 10:45 pm

Thank you Chuck, that was the problem!

Re: my file will not open

Reply #5 – 2002-12-07 12:12 am

Pleasure to be of service.
Have you changed your name since yesterday?

Re: my file will not open

Reply #6 – 2002-12-07 04:09 pm

No, i haven't changed my name, that was someone else. I am going to try, and hopefully it will work.