So, anyway, my laptop dies, right, so I download another copy of NWC onto my new computer. I last upgraded NWC two years ago, I have no idea where my Authenticity ID is (assuming I was sent one, which I suppose I must have been), and I can't see anything on any toolbar that allows me to activate this new evaluation copy using the details I do have.
Can anyone suggest what my next move should be?
Alec
Yup,
An email to NoteWorthy support giving as much detail as you know.
Date you bought it (or an approximation). Address it was sent to., Registered name.
AFAIK, the evaluation copy cannot be activated without an Authenticity ID.
Online orders are followed up by regular mail. This is either a CD or a label with your Authenticity ID.
The only way to get a
new Authenticity ID is to e-mail support (http://www.noteworthysoftware.com/composer/support.htm) and plead your case. Knowing the e-mail and mailing addresses used when placing your last online order will help.
When an online order is placed, "NoteWorthy Sales" sends e-mails that contain:
If you have a backup of these e-mails, they contain instructions for retrieving your order status. This is not an Authenticity ID, but may help you establish ownership.
It is likely that you upgraded to NWC 2.0
Even though the upgrade from 2.0 to the current version 2.1 is free, you may have enough info to qualify for the $15 upgrade from Version 1.75 to 2.1
It doesn't appear to hurt to try ...
Thanks, guys: I'll give it a shot.
I'll let you know how it goes.